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Professional treatments & services
Please be aware...
A minimum of 24 hours notice is required to cancel or postpone an appointment. Failure to do so will result in a charge of 50% of the treatment cost
No-shows will result in you being charged at full price for the treatment (Charges will be paid in person or by card over the phone or added onto your next appointment cost)
Regrettably, we have to enforce these measures as a result of a high volume of no-shows and last minute cancellations. This is unfair as it costs the salon hundreds of pounds each month and means that other people miss out on appointments.
We do understand that emergencies can occur at the last minute and we can assure you that we will be sympathetic in certain circumstances.
Thank you for your understanding
The Simply Natural Team.